Simple plans, for every business.
Firms tell us they leak £100k–£400k a year in enquiries that never become instructions. MatterIn stops the leak in 30 days.
Start free. 30-day trial on every paid plan. No card, no setup fee, no referral fees.
Free
1 user. For solo owners trying MatterIn.
- Business dashboard
- Internal enquiry management
- Unlimited external enquiries
- Send up to 3 external enquiries per month
- Assign enquiries
- Accept, reject and close enquiries
- Basic reporting
- Email support
No credit card required.
Team
Up to 5 users, 1 office. Small businesses collaborating on enquiries.
- Everything in Free, plus:
- Up to £500k of enquiries per year
- Send enquiries externally
- Unlimited external enquiries
- Shared business network
- Email enquiry capture
- Website form capture
- Revenue reporting
- Department reporting
- AI enquiry summaries
- Priority support
30-day free trial. No card required. No setup fee.
Team Plus
Up to 20 users, 1 office. For growing businesses.
- Everything in Team, plus:
- Up to £1 million of enquiries per year
- Up to 20 users
- 1 office
- Omnichannel enquiry capture (phone, SMS, WhatsApp, social)
- AI transcription
- AI data extraction
- Get Quote included
- Advanced reporting
- Workflow automation
- Integrations
- Business administration
- Priority onboarding
30-day free trial. No card required. No setup fee.
Firm
Up to 30 users, up to 3 offices. For established independent and regional firms.
- Everything in Team Plus, plus:
- Up to £2 million of enquiries per year
- Up to 30 users
- Up to 3 offices
- Cross-office referral routing
- Department and office reporting
- SSO (optional add-on)
- API access
- Dedicated onboarding
Enterprise
Mid-market and larger firms running internal cross-office referrals across multiple practice areas. Typical £5k–£8.5k / mo.
- Everything in Firm, plus:
- Up to 200 users
- Up to 6 offices
- Single Sign-On (SSO) included
- Custom integrations
- Dedicated account manager
- SLA support
- Bespoke onboarding
- Custom reporting
Firmwide / National
National and top-100 firms running both internal cross-office referrals AND an external introducer network on one platform.
- Everything in Enterprise, plus:
- Internal + external referral channels
- External introducer seats and attribution
- Fee-share tracking and compliance
- Firmwide analytics across both channels
- Executive sponsorship and quarterly reviews
- Custom commercial model (platform + success fee)
International
International firms running cross-border referrals across multiple jurisdictions and offices worldwide.
- Everything in Firmwide / National, plus:
- Cross-border referral compliance
- Multi-jurisdiction fee-share tracking
- Global introducer network
- Currency and jurisdictional reporting
- Dedicated implementation team
- Custom commercial model
Add-ons
All add-ons are £50/month for up to 10 users. Add any you need, on top of any paid plan.
- Get QuoteTurn an enquiry into a quote or structured pricing request. Send, track and record acceptance.
- AI Opportunity SuggestionsSurface related services, cross-sells and next steps from every enquiry.
- Multi-Send SuggestionsSuggest multiple suitable recipient businesses for one enquiry.
- Lost Opportunity RecoveryFlag unanswered, rejected or idle enquiries so you can recover missed revenue.
- Advanced Source IntelligenceSee which channels and sources produce real business, with conversion and value breakdowns.
- Follow-up AutomationAutomatic reminders when an enquiry, quote or outcome hasn't been actioned in time.
Billed per block of 10 enabled users. Example: 18 users on one add-on = 2 blocks = £100/month. SSO is available separately on Firm and Enterprise.
When you upgrade
Free is for one user and manual enquiry management.
Upgrade to Team when you want to add users, connect email or website enquiries, send enquiries externally, receive external enquiries, or track revenue and departments.
Upgrade to Team Plus when you need more than 8 users, more than 1 office, phone capture, WhatsApp, SMS, social capture, AI transcription, AI data extraction, workflow automation or integrations.
Upgrade to Firm when you need more than 20 users, more than 3 offices, cross-office routing, department and office reporting, API access or dedicated onboarding.
Premium add-ons can be added separately when you need extra features such as Get Quote, AI Opportunity Suggestions, Multi-Send Suggestions, Lost Opportunity Recovery or Advanced Source Intelligence.
National and top-100 firms
Firmwide agreements are sized against originated fee value across internal cross-office referrals and external introducer networks — not a per-office price. Typical Year-1 investment starts in the low six figures.
Prices in GBP, excluding VAT. Cancel any time.